{"id":1552,"date":"2025-07-15T11:30:26","date_gmt":"2025-07-15T08:30:26","guid":{"rendered":"https:\/\/www.rybalchenko.com.ua\/?page_id=1552"},"modified":"2025-07-15T11:33:52","modified_gmt":"2025-07-15T08:33:52","slug":"politica-de-returnare-a-banilor","status":"publish","type":"page","link":"https:\/\/www.rybalchenko.com.ua\/?page_id=1552&lang=ro","title":{"rendered":"Politica de returnare a banilor"},"content":{"rendered":"<p data-start=\"4731\" data-end=\"5000\">Ne dorim ca to\u021bi clien\u021bii no\u0219tri s\u0103 fie mul\u021bumi\u021bi de cump\u0103r\u0103turile de pe site-ul <a class=\"\" href=\"https:\/\/www.rybalchenko.com.ua\" target=\"_new\" rel=\"noopener\" data-start=\"4812\" data-end=\"4876\">https:\/\/www.rybalchenko.com.ua<\/a>. Dac\u0103 din orice motiv produsul nu vi se potrive\u0219te sau prezint\u0103 defecte, pute\u021bi solicita returnarea conform acestor reguli.<\/p>\n<h2 data-start=\"5002\" data-end=\"5042\">1. Condi\u021bii de returnare a produselor<\/h2>\n<ul data-start=\"5044\" data-end=\"5370\">\n<li data-start=\"5044\" data-end=\"5124\">\n<p data-start=\"5046\" data-end=\"5124\">Pute\u021bi returna produsul \u00een termen de <strong data-start=\"5083\" data-end=\"5109\">14 zile calendaristice<\/strong> de la primire.<\/p>\n<\/li>\n<li data-start=\"5125\" data-end=\"5209\">\n<p data-start=\"5127\" data-end=\"5209\">Produsul trebuie s\u0103 fie \u00een <strong data-start=\"5154\" data-end=\"5168\">stare nou\u0103<\/strong>, f\u0103r\u0103 urme de utilizare sau deteriorare.<\/p>\n<\/li>\n<li data-start=\"5210\" data-end=\"5370\">\n<p data-start=\"5212\" data-end=\"5370\">Este obligatoriu s\u0103 p\u0103stra\u021bi ambalajul original, sigiliile (dac\u0103 exist\u0103), toate accesoriile \u0219i documentul care dovede\u0219te achizi\u021bia (bon fiscal, factur\u0103 etc.).<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"5372\" data-end=\"5410\">2. Produse care nu pot fi returnate<\/h2>\n<p data-start=\"5412\" data-end=\"5684\">Conform legisla\u021biei Ucrainei, nu pot fi returnate produsele de calitate corespunz\u0103toare incluse \u00een Lista bunurilor nealimentare care nu pot fi schimbate (returnate), aprobat\u0103 prin Hot\u0103r\u00e2rea CMU nr. 172 din 19.03.1994 (de exemplu, produse realizate la comand\u0103 individual\u0103).<\/p>\n<h2 data-start=\"5686\" data-end=\"5724\">3. Returnarea produselor neconforme<\/h2>\n<ul data-start=\"5726\" data-end=\"5946\">\n<li data-start=\"5726\" data-end=\"5836\">\n<p data-start=\"5728\" data-end=\"5836\">Dac\u0103 produsul prezint\u0103 defecte de fabrica\u021bie sau deterior\u0103ri, ave\u021bi dreptul la returnare sau schimb gratuit.<\/p>\n<\/li>\n<li data-start=\"5837\" data-end=\"5946\">\n<p data-start=\"5839\" data-end=\"5946\">Ne asum\u0103m costurile de transport pentru returnare \u00een caz de defect confirmat sau neconformitate cu comanda.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"5948\" data-end=\"5976\">4. Procedura de returnare<\/h2>\n<ol data-start=\"5978\" data-end=\"6337\">\n<li data-start=\"5978\" data-end=\"6074\">\n<p data-start=\"5981\" data-end=\"6074\">Contacta\u021bi-ne telefonic sau prin formularul de pe site pentru a anun\u021ba inten\u021bia de returnare.<\/p>\n<\/li>\n<li data-start=\"6075\" data-end=\"6127\">\n<p data-start=\"6078\" data-end=\"6127\">Stabili\u021bi detaliile \u00eempreun\u0103 cu managerul nostru.<\/p>\n<\/li>\n<li data-start=\"6128\" data-end=\"6237\">\n<p data-start=\"6131\" data-end=\"6237\">Expedia\u021bi produsul la adresa indicat\u0103 prin serviciul de curierat sau preda\u021bi-l personal (dac\u0103 este cazul).<\/p>\n<\/li>\n<li data-start=\"6238\" data-end=\"6337\">\n<p data-start=\"6241\" data-end=\"6337\">Dup\u0103 primirea \u0219i verificarea produsului, v\u0103 vom returna banii \u00een contul dvs. bancar sau pe card.<\/p>\n<\/li>\n<\/ol>\n<h2 data-start=\"6339\" data-end=\"6376\">5. Termenul de returnare a banilor<\/h2>\n<ul data-start=\"6378\" data-end=\"6625\">\n<li data-start=\"6378\" data-end=\"6513\">\n<p data-start=\"6380\" data-end=\"6513\">Banii se returneaz\u0103 \u00een termen de <strong data-start=\"6413\" data-end=\"6439\">14 zile calendaristice<\/strong> de la primirea produsului returnat \u0219i confirmarea st\u0103rii corespunz\u0103toare.<\/p>\n<\/li>\n<li data-start=\"6514\" data-end=\"6625\">\n<p data-start=\"6516\" data-end=\"6625\">Returnarea se face prin aceea\u0219i metod\u0103 de plat\u0103 folosit\u0103 la cump\u0103rare, dac\u0103 nu se convine altfel cu clientul.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"6627\" data-end=\"6654\">6. Informa\u021bii de contact<\/h2>\n<p data-start=\"6656\" data-end=\"6752\">Pentru orice \u00eentreb\u0103ri legate de returnarea produselor sau a banilor, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi:<\/p>\n<ul data-start=\"6754\" data-end=\"6918\">\n<li data-start=\"6754\" data-end=\"6781\">\n<p data-start=\"6756\" data-end=\"6781\">Telefon: +38099-140-30-99<\/p>\n<\/li>\n<li data-start=\"6782\" data-end=\"6814\">\n<p data-start=\"6784\" data-end=\"6814\">Email: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"6791\" data-end=\"6814\">info@rybalchenko.com.ua<\/a><\/p>\n<\/li>\n<li data-start=\"6815\" data-end=\"6918\">\n<p data-start=\"6817\" data-end=\"6918\">Formular de contact pe site: <a class=\"\" href=\"https:\/\/www.rybalchenko.com.ua\" target=\"_new\" rel=\"noopener\" data-start=\"6846\" data-end=\"6918\">https:\/\/www.rybalchenko.com.ua\/contact<\/a><\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ne dorim ca to\u021bi clien\u021bii no\u0219tri s\u0103 fie mul\u021bumi\u021bi de cump\u0103r\u0103turile de pe site-ul https:\/\/www.rybalchenko.com.ua. Dac\u0103 din orice motiv produsul nu vi se potrive\u0219te sau prezint\u0103 defecte, pute\u021bi solicita returnarea conform acestor reguli. 1. Condi\u021bii de returnare a produselor Pute\u021bi returna produsul \u00een termen de 14 zile calendaristice de la primire. Produsul trebuie s\u0103 fie [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1552","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politica de returnare a banilor - \u0424\u041b\u041f \u0420\u042b\u0411\u0410\u041b\u042c\u0427\u0415\u041d\u041a\u041e<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rybalchenko.com.ua\/?page_id=1552&lang=ro\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de returnare a banilor - \u0424\u041b\u041f \u0420\u042b\u0411\u0410\u041b\u042c\u0427\u0415\u041d\u041a\u041e\" \/>\n<meta property=\"og:description\" content=\"Ne dorim ca to\u021bi clien\u021bii no\u0219tri s\u0103 fie mul\u021bumi\u021bi de cump\u0103r\u0103turile de pe site-ul https:\/\/www.rybalchenko.com.ua. Dac\u0103 din orice motiv produsul nu vi se potrive\u0219te sau prezint\u0103 defecte, pute\u021bi solicita returnarea conform acestor reguli. 1. Condi\u021bii de returnare a produselor Pute\u021bi returna produsul \u00een termen de 14 zile calendaristice de la primire. 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